I. Scope of application 
 
1. These terms and conditions apply to hotel accommodation contracts as well as all other services and deliveries provided by the hotel to the guest. 
 
2 Deviating provisions, even if contained in the general terms and conditions of the guest or the customer, shall not apply unless expressly accepted by the hotel in text form. 
 
II. conclusion of contract, -partner 
 
1. a hotel accommodation contract (hereinafter referred to as the "contract") between the respective operating company of the hotel and the guest shall be concluded upon a booking request by the guest and corresponding booking confirmation by the hotel. 
 
2. The contractual partners are the hotel and the guest. If a third party makes the booking for the guest, it shall be liable to the hotel as ordering party together with the guest as joint debtor for all obligations arising from the contract, provided the hotel has received a corresponding declaration from the ordering party. Irrespective of this, each purchaser is obliged to forward all information relevant to the booking, in particular these General Terms and Conditions, to the guest. 
 
3. The subletting and subletting of the rooms provided as well as their use for purposes other than accommodation require the prior written consent of the hotel. 
 
III. services, prices, payment, offsetting 
 
1. The hotel shall be obliged to keep the rooms booked by the guest available in accordance with these General Terms and Conditions and to render the agreed services. 
 
2. the guest shall be obliged to pay the hotel's applicable or agreed prices for the provision of rooms and other services used. This shall also apply to services and expenses of the hotel towards third parties arranged by the guest or the customer. The agreed prices include the respective statutory value added tax. If the period between conclusion of the contract and arrival of the Guest exceeds four months and if the statutory value-added tax or any local taxes and levies are increased after conclusion of the contract or if local taxes and levies are newly introduced, the Hotel reserves the right to increase the agreed prices by the amount by which the payable value-added tax or local taxes and levies have been increased or by the amount of the newly introduced local taxes and levies. 
 
3. The Hotel may make its consent to a reduction in the number of rooms booked, the Hotel's services or the duration of the Guest's stay requested by the Guest after the conclusion of the contract dependent on an increase in the price of the rooms and/or other services provided by the Hotel. 
 
4 Invoices of the hotel shall be due for payment without deduction immediately upon receipt. The hotel may demand immediate payment of due receivables from the guest at any time. The guest shall be in default at the latest if he does not make payment within 15 days of the due date and receipt of an invoice; this shall only apply to a guest who is a consumer if special reference has been made to these consequences in the invoice. The hotel may charge a reminder fee of € 5.00 for each reminder after default has occurred. 
 
5. the hotel is entitled to demand a reasonable advance payment or security deposit from the guest in the form of a credit card guarantee, a down payment or similar at the time the contract is concluded. The amount of the advance payment and the payment dates can be agreed in the contract in text form. 
 
6. in justified cases, e.g. payment arrears of the guest or extension of the scope of the contract, the hotel shall be entitled, even after conclusion of the contract up to the beginning of the stay, to demand an advance payment or security deposit within the meaning of the above paragraph 5 or an increase in the advance payment or security deposit agreed in the contract up to the full agreed remuneration. 
 
7. The Hotel shall also be entitled to demand from the Guest at the beginning and during the stay an appropriate advance payment or security deposit within the meaning of the foregoing paragraph 5 for existing and future claims arising from the contract, insofar as such payment has not already been made in accordance with the foregoing paragraph 5 and/or paragraph 6. 
 
8 The Guest may only set off an undisputed or legally established claim against a claim of the Hotel.

​

IV. Withdrawal of the guest, cancellation

1. the hotel grants the guest the right to withdraw from the contract at any time. The following provisions shall apply:

2. In the event that the guest withdraws from the booking, the hotel shall be entitled to reasonable compensation.
The hotel has the option to claim damages from the guest in the form of a lump-sum compensation instead of a specifically calculated compensation. The compensation lump sum amounts to 80% of the contractually agreed price for overnight stays with or without breakfast.
If the hotel specifically calculates the compensation, the maximum amount of the compensation shall be the contractually agreed price for the service to be rendered by the hotel less the value of the expenses saved by the hotel and what the hotel acquires through other uses of the hotel services.

3. The above provisions on compensation shall apply mutatis mutandis if the Guest does not make use of the booked room or the booked services without notifying the Hotel of this in good time.

4. If the hotel has granted the guest an option in the contract to withdraw from the contract within a certain period without further legal consequences, the hotel shall not be entitled to compensation. The date of receipt by the hotel shall be decisive for the timeliness of the notice of withdrawal. The guest must declare the withdrawal in writing.